Frequently Asked Questions
Where is Buoy & Boat based?
Buoy & Boat is a U.S.-based brand inspired by life on the water. Our designs are influenced by coastal living, combining comfort, versatility, and timeless style made to move effortlessly from the water to everyday life.
How do your products fit?
Our apparel is designed with a modern, tailored fit that balances comfort and ease of movement. If you’re between sizes or prefer a more relaxed feel, we recommend sizing up. Be sure to reference our Size Guide for detailed measurements.
What materials do you use?
We prioritize breathable, lightweight, and durable fabrics selected for comfort and versatility. Many of our styles feature stretch and quick-dry properties to support movement and all-day wear.
How should I care for my Buoy & Boat apparel?
We recommend machine washing cold with similar colors and laying flat or hanging to dry. Avoid high heat to maintain fabric performance and longevity. Specific care instructions are listed on each product page.
Do you ship internationally?
At this time, we primarily ship within the United States. We’re actively working on expanding international shipping — stay tuned or sign up for our emails for updates.
How long does shipping take?
Orders typically ship within 1–2 business days. Delivery times vary by location, but most U.S. orders arrive within 3–5 business days after shipment.
What is your return policy?
We accept returns on unworn, unwashed items within 30 days of delivery. Items must be returned in original condition. Visit our Shipping & Returns page for full details and instructions.
Can I exchange an item for a different size or color?
Yes. If you need a different size or color, simply initiate a return and place a new order for the desired item. This helps ensure faster processing and availability.
How do I contact customer support?
You can reach our team anytime at buoyandboat@gmail.com. We aim to respond within 24 business hours.
Will you be releasing new styles?
Yes. We regularly introduce new colors, patterns, and styles inspired by coastal living. Sign up for our emails to be the first to know about new arrivals and exclusive releases.